Brass Idli Steamer – Traditional South Indian Pathram

Our Idli Pathram embodies the rich culinary heritage of South India, where idlis are not just a dish but a cultural symbol. Imagine waking up to soft, fluffy idlis that melt in your mouth, reminiscent of the delicate petals of Jasmine flowers.

In the rustic corners of rural Tamil Nadu, we discovered a hidden treasure-a traditional brass Idli vessel that had been lost to time. It took us three years to unearth this remarkable find, but the effort was well worth it. This incredible cluster of artisans breathed new life into these ancient brass Idli makers, restoring their exquisite charm and unmatched utility.

Crafted from brass, a metal known for its perfect balance of weight and size, our Idli cooker creates the ideal steam pressure, resulting in mouthwatering, tender idlis in just 10 minutes.

The intelligently designed idli plates, featuring strategically placed holes, allow steam to permeate the batter, ensuring thorough and speedy cooking.
For added convenience, the idli plates and the interior of the vessel are tin-coated, offering durability and ease of maintenance.

Choose from three sizes: 7 Idli Pits, 9 Idli Pits, or 12 Idli Pits (details in the specifications table above).
These are made to order products and would take 15-20 days to make and ship. 

Note: The traditional work involves only hammering of the outer vessels and the edges might be sharp along the edges. This is minimally worked to smoothen as it could impact the lid closure. This is a natural imperfection which may be present in the idli vessel. 

1. Cooking with brass releases zinc, which may help elevate blood Hb levels.
   
2. Brass naturally inhibits harmful microorganisms, promoting better food hygiene.
   
3. Brass utensils aid digestion, combat gas, acidity, and support gut health.
   
4. Cooking in brass helps balance body’s pH, making food more alkaline.
   
5. Regular use linked to reduced obesity, improved heart health, eyesight, and melanin production for skin protection  
   

Shipping Policy

Each of our pieces is handcrafted with love by artisans from across India. Our products are neither machine-made nor mass-produced; they are created using natural materials and traditional techniques. This means that every item is unique in its way, and no two products will be the same. As a result, there might be occasional delays or challenges in production and delivery.

We are dedicated to delivering your new utensils after they have been carefully finished, thoroughly quality-checked, and securely packaged for transport. We'll stay in touch with you throughout the process and address any challenges that come up. Your new utensils represent the combined effort and care of many talented individuals.

• You will receive a SMS and email with the tracking AWB number once your order is dispatched. Click on that to check your package’s current location. 
• We ship to all the locations served by DHL Express and Bluedart.
• Our delivery partners will try thrice, then it'll come back to us and your order will stand cancelled, Please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order smoother.
• While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.
• For Residences/ Offices situated on ground floor, products would be handed over to doorstep
• Shipping/conveyance charges are calculated as per weight & country. Pls e-mail your selection to contact@ptal.in for us to get you an exact quote for international shipping charges from our courier partners. No conveyance, postage, handling and return shipping charges.
• Please read all the descriptions carefully because we don’t accept exchanges and returns in international orders. Customs are applicable as per originals and are payable by the customer at the time of delivery.

Return Policy

Before you return a product, please keep in mind that each of our items is thoughtfully handcrafted by skilled artisans of India. These products are not machine-made or mass-produced; they are fashioned using natural materials and traditional techniques, making each piece unique and special.

• Please read all the descriptions carefully because we don’t accept exchanges and returns in international orders. Customs are applicable as per original and are payable by the customer at the time of delivery.
• We pack our products with a lot of care and love so that it reaches our customers safely. In the unlikely event that your merchandise arrives damaged, please send us an unboxing video or photo of the damaged product within 24 hours of receiving your order. We will replace the same product immediately and there are no additional shipping charges that you would need to pay. 
• If for some reason you are not completely satisfied with the product(s) you’ve received, we are happy to accept returns within 7 days of order delivery and issue credit notes/replacements, provided that the products are unused.
• For order cancellations, we require notification via email within 6 hours of placing the order. Once the order has been shipped, cancellations cannot be accepted.
• Exchange of products within 7 days in case of damaged products, provided that the products are unused.

Grievance redressal mechanism

Karivora aims to be the most customer-centric company, dedicated to providing the best experience to our customers. If you believe we can improve our services, please reach out to us through the touchpoints below, and we will be glad to assist you.

Understanding Grievances

A grievance refers to any issue related to a product or service availed by the customer from the P-Tal platform, for which the customer is seeking resolution.

Email: support@karivora.com